fellside homecare
CONTACT US
fellside homecare
CONTACT US

WHY WE DO WHAT WE DO

Our passion for people drives us to deliver the highest quality of care. Care we believe should be accessible to everybody, regardless of age, gender or need. We believe each and every one of our clients has the right to be recognised as an individual, making their own decisions on matters which affect them, and to participate, where possible in the planning of their care plan, which may include, but not be limited to the following:

Personalised support tailored to their identified needs

Compassionate care, delivered by educated, experienced and empathetic staff

To have their thoughts, opinions and wishes heard and respected

Easy access to their own personal files and information - in their preferred style and, or language

To have their values, beliefs and lifestyle respected

To have their personal dignity respected

To choose the gender of their support worker

To retain and be encouraged to maintain their independence as far as possible, including personal risk taking, and to live a life focussed on personal choice and control

To determine who will and will not enter their home

To remain living in their own home for as long as it is their wish to do so

To have personal privacy for their belongings

To never be discriminated against for any reason, including but not limited to race, age, culture, nationality, religion, sex, sexual orientation, physical and cognitive considerations

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WHAT MAKES US UNIQUE

We understand that paramount to providing the highest quality of personalised, outcome-based care is putting you, the client, at the heart of all we do. Our person-centred care plan reflects not only your individual, assessed needs, but equally as importantly, your wishes and preferences, alongside those of your family carers.

Communication is key. At Fellside Homecare, our person-centred care plans ensure you know who will deliver your service, and when. Respect, accessibility to information and dignity are at the forefront of all we do.

Our client care is at the heart of our service. And we continually monitor our services with the aim of improving the services we offer.

Fellside Homecare

Telephone

01539 234233

Postal

7b Pixel Mill, 44 Appleby Road, Kendal, LA9 6ES

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